1. Information we may collect

Depending on how you use Ciamox, we may process information such as:

• Account and activation information, including email address and restaurant or business name.
• Purchase and licensing information needed to confirm a valid order and activate Ciamox.
• Technical information required to operate connected services, such as authentication records, device or browser information, and service logs.
• Restaurant data that you choose to enter into Ciamox, including menu, inventory, order, sales, and operational information.
• Website content and video metadata used to operate the public Ciamox website.

2. How we use information

We use information for legitimate product and business purposes, including to:

• Provide, activate, maintain, and secure Ciamox services.
• Confirm purchases and manage software licensing.
• Synchronize connected Ciamox components where cloud features are used.
• Operate inventory, analytics, reporting, and restaurant workflow features requested by the user.
• Prevent abuse, investigate technical issues, and improve reliability.
• Comply with applicable legal and regulatory requirements.

3. Payments

Ciamox may use third-party checkout and payment providers to process purchases. Payment card or PayPal account details are handled by the relevant payment provider under its own privacy practices. Ciamox does not need to store full payment-card details in order to activate the software.

4. Firebase and cloud services

Ciamox uses cloud infrastructure, including Firebase services, for functions such as authentication, database storage, file storage, licensing, and connected application features. Information processed through these services may be handled by the relevant cloud provider in accordance with its own terms and privacy practices.

5. Restaurant and customer data

Restaurant owners remain responsible for deciding what business and customer information they enter into Ciamox and for ensuring their use of that information complies with applicable privacy laws. Ciamox should only be used to collect data that is necessary for legitimate restaurant operations.

6. Data sharing

We do not sell personal information. Information may be shared only where needed to operate the service, process payments, provide cloud infrastructure, comply with law, protect users and the service, or complete a business transaction involving Ciamox subject to appropriate safeguards.

7. Data security

We use reasonable technical and organizational safeguards intended to protect Ciamox data. No online system can guarantee absolute security, so users should also protect account credentials, administrator access, activation information, and the devices on which Ciamox is installed.

8. Data retention

Information is retained only for as long as reasonably necessary for the purposes described in this policy, including account operation, licensing, security, troubleshooting, legal obligations, and legitimate business records.

9. Your choices and rights

Depending on your location, you may have rights relating to access, correction, deletion, restriction, or other controls over personal information. Requests can be made through the official Ciamox support contact published on the Ciamox website. We may need to verify the requester before acting on a request.

10. Children

Ciamox is a business software product intended for restaurant and business operations and is not designed as a service directed to children.

11. Changes to this policy

We may update this Privacy Policy when Ciamox features, service providers, or legal requirements change. The latest version will be published on the Ciamox website with an updated revision date.

12. Contact

Privacy questions or requests should be sent through the official Ciamox support contact published on the Ciamox website.